I am writing this because of my bad experience with Indra
hotels. If you have planned to make bookings with Indra hotels, Please know
that you will lose your money. They do not have their own hotel as apple
paradise belongs to apple group. They are consultant. They make bookings behalf
of you and they will get commission out of it. Instead of that, you can
directly contact hotel to make your booking. Indra hotel will ask you to pay 80%
of amount to confirm booking. (Even the reputed Coxandkings.Com asks only 3000
per person to confirm your booking). They expect you to pay most of the amount
of your package.
All below websites is related to same person. Please be careful while dealing with anyone of these.
- http://www.indrahotelsnresorts.com/
- http://www.facebook.com/pages/Indra-Hotels-Resorts/238632682856915?ref=stream
- http://www.facebook.com/Journeytripcom?ref=stream
- http://www.facebook.com/pages/Hotel-Rajat-Shimla/303792373041935?ref=stream
I was impressed with their well designed website and I thought they are professional. But I came to know they are not when they made me to beg for refund of my money. I have spent almost Rs.2000/- to call and ask for my refund status for four months.
I have called to Instant booking number (9990306478)
provided on below website to ask for information. (http://www.indrahotelsnresorts.com/)
A person name “Rishab bhardwaj” is so clever to convince me that he can offer
best price. As I was about to travel from Mumbai and my train tickets were in
waiting, I asked Rishab that “in case, my train tickets will not get confirmed,
what would be my cancellation charge?” He said me that he can refund me 80%
amount in case of cancellation. Based on his confirmation I have made the
bookings and I have deposit 80% amount.
You can see all my conversation with Rishab here. How he replied before booking and how he was not responding at the time of refund.
Before I made the booking Rishab was very generous and soft
spoken. He immediately responded to my call. He used to call me to ask “Sir,
what have you decided?”. Unfortunately,
my train’s e-ticket was not confirmed and I found that I could not travel. I
have cancelled my bookings almost 36 hours prior. I have cancelled my bookings
on 5th of January, 2013. I was expecting refund at most within 10
days. I called Rishab around 15th January to ask when do I get my
refund. His answer was, “Sir you will
get refund within two days.” And I used to call him after two days. And
answer was same every time. “After two days or after three days”
Since 15th
January, 2013 to 10th April, 2013 I used to call him every three
to four days to ask him about status. He did not even tell me what would be the
refund amount till April 10th. He was claiming that hotel is not
refunding money. During these four months I have asked Rishab to provide me the
hotel number, but he did not give me the hotel number as well. And on 10th
April, after begging him for refund he said, he can return only 40% of money. Then
I checked his confirmation voucher. This voucher was emailed by him at the time
of booking. Voucher was showing me that my booking was done for hotel apple
paradise. I have found hotel number from hotel’s website. I called hotel to
found truth. I managed to get hotel in charge’s number. I told him the
situation and he explained me that there is no booking made with my name for
the booking period. He said that all consultants will give money after you
checkout from the hotels. Hence, it was confirmed that he did not give money to
hotel. After four months he said he can refund only 40% amount. So his goal is
to mentally torture person for three to four months. So that person will
mentally upset and finally agrees for less refund amount.
